RETURN & REFUND POLICY
Return Policy - 100% Guarantee
At Coastal Arts Studio, our reproduction fine art prints are 100% guaranteed, which means that we will redo any order (or portion of an order) with which you are not completely satisfied. Please bring any issues to our attention within 30 days of receiving your order. We pride ourselves in providing you with a high-quality product that you value, with consistency that you trust, and customer service you can rely on to help make things right if you run into a problem. This straight-forward no-fuss returns policy allows us to stand behind our work 100%.
We have chosen to offer a general and open 100% guarantee because we trust our customers to act responsibly. That being said, if you demonstrate what we consider to be abusive behavior, we may decline future transactions.
Shipping costs will be at the expense of the customer unless the item and/or packaging was damaged in shipping and reported to the shipping carrier or the shipping time guarantee was not met.
Once we have received the returned item, your order will be redone promptly. If you are a requesting a refund instead, please fill out this contact form and let us know specific details why. We will get back to you quickly.